Privacy Policy
Last updated: 15-02-2026
SendFramer (“SendFramer”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website, dashboard, and related services (collectively, the “Service”).
By using SendFramer, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of information:
1.1 Information You Provide
Name and email address
Account credentials
Billing information (processed by third-party providers)
Form submission data sent through SendFramer
Communications you send to us
1.2 Information Collected Automatically
IP address
Device and browser information
Usage data and analytics
Log data related to webhook activity and API usage
1.3 Information Processed on Behalf of Users
SendFramer stores and processes form submission data on behalf of our users. We act as a data processor for this content, and the user who created the form is the data controller.
2. How We Use Information
We use collected information to:
Provide, operate, and maintain the Service
Authenticate users and secure accounts
Process form submissions and webhook events
Send transactional notifications (e.g., Slack, Discord, email)
Monitor usage, prevent abuse, and improve performance
Comply with legal obligations
We do not sell personal data.
3. Legal Bases for Processing (GDPR)
Where applicable, we process personal data under the following legal bases:
Performance of a contract
Legitimate interests (service security, fraud prevention, product improvement)
Consent (where required)
Legal obligation
4. How We Share Information
We may share information with:
Infrastructure providers (hosting, database, queueing)
Payment processors
Analytics providers
Communication providers (e.g., email delivery, Slack/Discord webhooks)
Legal authorities when required by law
All providers process data under appropriate contractual safeguards.
5. Data Retention
We retain personal data only as long as necessary to:
Provide the Service
Comply with legal obligations
Resolve disputes
Enforce agreements
Users may delete their data through the dashboard where applicable.
6. Data Security
We implement appropriate technical and organizational measures to protect data, including:
Encrypted connections (HTTPS)
Access controls
Secure infrastructure providers
Rate limiting and abuse protection
However, no method of transmission or storage is 100% secure.
7. International Data Transfers
Your information may be processed in countries other than your own. Where required, we implement appropriate safeguards such as Standard Contractual Clauses.
8. Your Rights
Depending on your location, you may have rights to:
Access your personal data
Correct inaccurate data
Delete your data
Restrict or object to processing
Data portability
Withdraw consent
To exercise your rights, contact us at: goncalo@verteal.com
9. Children’s Privacy
SendFramer is not directed to children under 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal data from children.
10. Third-Party Services
The Service may integrate with third-party platforms (e.g., Google, Slack, Discord). Their handling of data is governed by their respective privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will update the “Last updated” date and, where required, notify users of material changes.
12. Contact Us
If you have questions about this Privacy Policy, contact:
SendFramer
Email: goncalo@verteal.com
Website: https://sendframer.com/